Team Lead- FMGC Medak

Roles and Responsibilities:

• Responsible for running the node operations

• Managing DA’s schedules, performance & job assignment

• Job scheduling, assignment & performance monitoring

• Achieving performance metrics through constant monitoring

• Address seller / merchant escalations

• Manage leave calendar & weekly offs & ensure field activities are carried out without any hindrances

• Ensure set practices are implemented & followed to the core

• MIS reports generation & sharing with internal & external stake holders

• Coordinate with Central ops for performance metrics & exceptions if any

• JOB LOCATION - Uditi

Skill-set:

• Strong communication skill

• Crisis management

• Skilled in working on MS office

• Good relationship management skills

• Ability to understand dynamics of supply chain and aptitude to learn software requirements

• related to the industry

• Candidate should be aware of Information Security procedures and processes